Vocera UK

Stand no.  132

Vocera UK: Vocera implementation at Sherwood Forest NHS Foundation Trust

Vocera provides clinical and administrative workflow solutions to healthcare which promote patient care, patient safety, staff satisfaction and staff safety.

Showcase Content

Sherwood Forest NHS Foundation Trust chose to invest in the Vocera system to provide staff members with a means of easily, quickly and effectively contacting colleagues around the campus.

The Vocera system uses a small device known as a “badge” that is worn around the neck or attached to the lapel. It is small and lightweight yet robust and because the system works on voice recognition there is no need for a number pad. The silver button on the front of the badge is used to activate the device.

Vocera allows colleagues to contact each other by the single press of a button and then speaking either the person’s name or the job role of the person they wish to contact: receiving a call is hands-free and the call is connected within seconds unlike a bleep where the recipient has to find a telephone in order to call back.

When a staff member is unable to accept a call messages can be left - again unlike the bleep system. Furthermore the system allows for conference calling multiple badges, broadcasting to groups of people, and placing urgent calls and urgent messages.

Vocera is integrated with the telephony system meaning that badge users can be contacted from a telephone and can place calls to internal extensions and external numbers from the badge. Emails can be sent from the badge to any registered user – even if they are not on line.

Call forwarding to external numbers (including mobiles) allows staff who work away from the site to be contacted from the campus simply by saying “Call John Smith” – there is no need for staff to know or remember the mobile numbers of colleagues.

The Trust has over 2000 registered users with over 350 concurrent users on a regular basis: on average 15,000 calls are placed on the system in a normal working week.

Vocera is now a firmly established key communications method in the Trust. It is supported by the Nottinghamshire Health Informatics Service.

Who are we targeting?

Healthcare Trusts which seek to make efficiency gains and save costs at the same time as improving patient care, patient safety and staff satisfaction and staff safety.

Why NHS staff should visit your showcase?
Vocera offers efficiency gains and improves patient care and the investment often has a payback period measured in months rather than years.

Contact

pburdett@vocera.com

www.vocera.co.uk

Partners

Sherwood Forest NHS Foundation Trust

Sherwood Forest NHS Foundation Trust is the main acute hospitals trust providing high quality healthcare services for people in and around Mansfield, Ashfield, Newark, Sherwood and parts of Derbyshire and Lincolnshire.

In addition to benefiting from treatment waiting times that are consistently shorter than the national average, patients are enjoying state-of-the-art facilities thanks to our flagship £320m redevelopment scheme at King’s Mill Hospital.

Each year more than 76,000 inpatients take advantage of the first class services in addition to over 30,000 day case patients.

More than 278,000 people are cared for as outpatients and 102,000 people are looked after by the Emergency Department.

Over 3,000 ladies choose to give birth at King’s Mill Hospital each year and take advantage of services rated as “excellent” by the independent Healthcare Commission in the most comprehensive national study undertaken to date

Nottinghamshire Health Informatics Service

The Nottinghamshire Health Informatics service provides support to the following NHS Trusts:

• Bassetlaw Primary Care Trust
• Nottinghamshire County Teaching Primary Care Trust
• Nottingham City Primary Care Trust
• Sherwood Forest Hospitals NHS Foundation Trust

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